Terms & Conditions

Terms & Conditions of Hire

•Items are charged on a weekly hire and it is the customers responsibility to arrange collection of equipment once they would like to cease hire.

•Hire fees will be charged regardless if item is being used or not. 
• Customer must return item in same condition as when hired.
• All invoices are to be paid one week ahead and hire is per week or part there of.
• Customer is responsible for the purchase of an item if it is lost or damaged.
• Bettacare is not responsible for any injuries occurred while using equipment.
• All Toilet equipment must be cleaned paying particular attention to underneath toilet frames, driver may refuse collection and you may be charged a purchase fee.
• If customer would like to purchase hire equipment they must pay hire fees in addition to purchase cost.
• By signing above customer is accepting terms & conditions of hire
• When an order is placed, customer is in a verbal agreement to adhere to these terms & conditions.
• If you have any queries regarding TAC please contact a staff member within 24 hours of placing the order
• In the event where your overdue account is referred to a collection agency and/or law firm, the customer will be liable for all costs which would be incurred as if the debt is collected in full, including legal demand costs.
• Customer is entitled to one Delivery and one Pick up at no charge within 10km of Adelaide CBD any extra deliveries or pick ups will be charged accordingly

Warranty

• Does not cover dents, scratches or blemishes which occur after purchase date
• Does not cover consumable items subject to “wear & tear”
• Does not cover user negligence, accident or improper installation
• Does not cover unauthorised repairs or alterations

All items are approved for sale in Australia and meet safety standards. Bettacare is not responsible for misuse or alterations to a product.

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.